We aim to give a quick and efficient service to our customers.
Orders are dispatched every week day, with same day dispatch on orders received by 2pm. Orders received after 2pm will be dispatched on the next working day.
Note: Our dispatch department is open Monday to Friday. If you order after 2pm on Fridays, on Saturdays, Sundays or Bank Holidays, your order will be dispatched on the next working day.
FREE UK Delivery Options
FREE 1st Class Delivery on UK orders over £75 net of VAT.
FREE Next Working Day Delivery on UK Mainland* Orders over £150 net of VAT.
UK Orders under £75 - Standard 1st Class Delivery from £2.95.
UK Orders under £75 - Upgrade to Next working Day Delivery from £4.99. UK Mainland only*.
UK Orders over £75 net of VAT, see FREE postage options.
|Location & Order Amount||Postage Cost||Service||Delivery Time|
|UK orders up to £75||From £2.95||1st Class||2 - 5 working days|
|UK orders over £75||FREE||1st Class||2 - 5 working days|
|UK Mainland only* orders up to £150||from £5.99||Next working Day||Next working day|
|UK Mainland only* orders over £150||FREE Next Day||Next working Day||Next working Day|
|Scottish Highlands/N. Ireland Next Day||From £7.99||Special Delivery||Next working day*|
Royal Mail do not guarantee Next Day delivery to some postcodes in Scottish Highlands and islands, offshore and Northern Ireland.
Please Note - If you return items for refund from an order that was sent post free and that order value is then below the £150 post free amount, postage will then become payable and will be deducted from your refund amount.
NEXT WORKING DAY service is available to all UK MAINLAND* postcodes, does not apply to Scottish Highlands & Islands, offshore or Northern Ireland.
For these areas we use Royal Mail Special Delivery.
*UK Mainland should be self explanatory - but basically excludes addresses in Scottish Highlands & Islands postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.
And Northern Ireland, Isle of Man and Isles of Scilly -postcodes BT, IM, TR21-25. And postcodes on Isle of Wight.
Our Couriers require a valid mobile phone number in order for us to book your parcel into their system and to enable you to track your delivery to your door, please make sure you supply your mobile phone number to avoid delays to dispatch.
Northern Ireland & Scottish Highlands & Islands Please choose postage option for your location, we have kept down the postage costs as low as we can to these locations and our postage charges are at cost as set by either Parcelforce, UK Mail or Royal Mail.
Europe & Worldwide Shipping
Europe & Worldwide orders are sent by standard airmail up to 500g, International signed for are sent above 500g or by Parcelforce signed for service depending on size and weight of orders. Please check postage zone below. If you click on incorrect postage zone, we will not be able to send your order until postage amount has been corrected. Some overseas destinations have extremely high delivery charges (Qatar, Africa, South America etc), please get in touch for a postal quote before placing your order for Worldwide destinations.
If you are placing a VIP Bulk Buy order please note that if your actual shipping comes to more than you have been charged by our automated system, we reserve the right to request payment of the shipping cost balance before order is shipped. This would normally only apply to overseas locations.
European destinations can take 5 - 10 working days to arrive and worldwide destinations can take up to 4 weeks to arrive depending on location.
Europe Zone 6 & 7 - Netherlands, Belgium, Luxembourg, France, Germany & Denmark.
Europe Zone 8 - Italy, Spain, Mainland Portugal, Austria, Corsica.
Europe Zone 9 - Rest of Europe not mentioned above.
Worldwide - Please contact us for Worldwide shipping rates before ordering.
Please Note - All Customs/import charges made by individual countries are the buyers responsibility, we recommend you check the relevant rates for your destination.
We do not take any responsibility for postal delivery times or orders that arrive late, so please order in plenty of time.